Safety

Your safety is our top priority. At EasyRide, we are committed to providing a secure and comfortable journey for every passenger.

Your Safety, Our Priority

Your safety is our top priority. We're constantly striving to minimize incidents and set higher standards, ensuring that you're always connected and secure when you ride with us. Because your safety is an ongoing commitment.

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Safer Ride Experience

Our app is equipped with built-in safety features, allowing you to share your location with loved ones and ensuring assistance is available if the unexpected occurs. Ride with confidence, knowing you’re always connected and protected.

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Driver safety

Driver safety is at the core of our service. We’ve implemented comprehensive safety features to protect drivers, ensuring peace of mind on every trip. From real-time location tracking to instant support, we’re committed to keeping you safe while you drive.

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Safety

Ensuring safety on every journey.

We are committed to ensuring that both passengers and drivers are protected every step of the way, with advanced safety features and continuous improvements for a worry-free experience.

Driver Screenings.

All prospective driver-partners must undergo a criminal background check before they are eligible to accept ride requests through the app.

Driver Working Hours - To promote safety and prevent fatigue, we implement strict working hour limits for drivers. Regular breaks are required to ensure drivers stay alert and focused during their shifts.
Speed Monitoring Alerts - Our app provides speed monitoring alerts, helping drivers stay within legal speed limits for a safer journey. Drivers are notified when they exceed the speed limit, encouraging safer driving practices.
Vehicle Safety Inspections - All vehicles must undergo thorough safety inspections to meet our high standards before they can be approved for rides. Ongoing vehicle inspections are required to ensure continued safety for both drivers and passengers.

Share My Journey

Keep your loved ones informed about your whereabouts. Select your Trusted Contacts in the app and share your trip details with them.

Set reminders to automatically share your trip details, including your location and estimated arrival time, so someone you trust is always in the loop. This added layer of safety ensures that if anything unexpected happens, help can be on the way. It’s peace of mind for both you and those who care about you.

Verify Your Ride, Every Time

Before getting in, take a moment to confirm your driver’s details in the app. Follow these 3 steps to ensure you’re getting into the correct car:

Match the license plate number.
Match the car make and model.
Check the driver photo.

Emergency Assistance

Get help fast. Call local emergency services right from the app, wherever you are.

Need help or want to report something? It's easy to get the support you need. Access 24/7 assistance directly through the app. Visit the Safety Centre to learn how we’re working to keep you safe. Just tap the shield icon next time you ride. Our App uses sensors and GPS data to detect unexpected long stops during your trip. If that happens, we’ll check in and provide the help you need.

Before getting in the car, take a moment to learn about your driver. See their rating, number of trips completed, years of experience, and compliments from previous riders. Your feedback matters. The two-way rating system maintains an enjoyable EasyRide experience and helps keep riders and drivers safe.